Kindness is a Library Leader’s Superpower – Kindness and Communication: The Art of Positive Interactions


September 18, 2024    
1:00 pm - 2:00 pm


Welcome to the second webinar in our series, Kindness is a Library Leader’s Superpower, designed and led by Helen Rimmer.

In today’s ever-changing library landscape, leadership extends beyond managing collections and services; it is about fostering a supportive, resilient, and thriving workplace. Each of the webinars in this series delves into different aspects of kind leadership – from establishing a foundation of psychological safety to making emotionally intelligent decisions and measuring their impact on organisational health. Whether you are a seasoned library director, a newly appointed team leader, or somewhere in between, this series will equip you with the knowledge and tools to lead with kindness and drive meaningful change in your organisation.

In this webinar

We will learn about effective communication strategies that that are particularly effective in library settings, enhancing staff interactions and user experiences, including to reduce workplace stress and enhance job satisfaction. We will also explore conflict resolution methods tailored to the unique challenges faced by library teams and assess the impact of positive feedback on librarians’ morale and the overall health of the library community.

Register for this series and join us to discover why kindness truly is a leadership superpower in libraries.